The outage the we experienced this afternoon has been resolved. We truly apologized for this problem and please rest assured we are working with our partners to ensure that this does not happen again. If you are still having problems please feel free to contact us at 541-447-9840.
Monthly Archives: May 2013
Outage for May 30th
At this time PrineTIME is experiencing an outage due to our upstream provider having routing issues. This affects all clients and services including our primary phone service. We sincerely apologize for this inconvenience and will keep you updated as we know more.
Memorial Day
In observance of Memorial Day PrineTIME Internet Solutions will be closed on Monday the 27th of May 2013 so that our employees can spend time with their family and friends. We would also like to take this opportunity to thank all that have served and continue to serve in our armed forces. From all of us here a PrineTIME a very heartfelt thank you.
Maintenance this Wednesday morning
PrineTIME Internet Solutions will be performing maintenance this Wednesday the 22nd of May. Work will start at 5:00 AM and should take no longer then 1 hour to complete. We are performing this maintenance to provide the best and most reliable internet connection that we can for our customers. Please be aware that during this time you may or may not experience a disruption in your service. We apologize in advance for any problems this may cause. If you have any questions or concerns regarding this planned maintenance please feel free to contact us.
Excellent job
Great job on the install and great customer service from the start.
Check your mailing address
While we have moved several months ago we are still getting payments at the old office. We would hate for your service to be disrupted simply because of a mailing error. Please be sure to check your mail to address and ensure that it is our new physical address:
PrineTIME Internet Solutions
976 NW 3rd St
Prineville, OR 97754
Of if you want simply call or stop in we would love to hear from you.
Anonymous Testimonial
In a world where promises seem as easily broken as made, it is amazing to find an Internet provider that gives more than promised. Spectacular customer service; technical support comparable to top dollar support; and speeds that leave the competition in the dust. Having tried wireless before, I have to admit, I was more than skeptical. But living in Ione the available competition was more disappointing than any other provider I have tried. I had heard the positive comments from numerous friends, so I said, “What do I have to lose?” Not only did they get it installed before I expected, but they had it up and ready before my payment had cleared. No strings attached service that came with friendly staff. What more could a person want? Well, unbelievable speeds, instant connection, and no disconnects sure do sweeten the deal. All I can say is thank you. Thank you for restoring my faith in true customer satisfaction. .
Maintenance on 5/8/2013
PrineTIME Internet Solutions will be performing maintenance on 5/7/2013. We will begin at 11:00 PM and should be done by 3:00 AM on the 8th. We are performing this maintenance to increase bandwidth and reliability for all our customers. During this time you may experience sporadic outages. We appreciate your patience while we perform this much needed maintenance.